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36

BLUE LABEL INTEGRATED ANNUAL REPORT 2014

AIRTIME

CONVERSATION WITH JOINT

CHIEF EXECUTIVE OFFICERS

CONTINUED

OPERATING PERFORMANCE – SOUTH

AFRICA

The South African business remains the predominant

contributor to the Group’s profitability. Currently, we

are investing in our distribution channel, mainly by

expanding our fleet of trucks and team of

accompanying foot soldiers.

Income is derived from three main pillars: the sales of

commodities (such as airtime and electricity), income

from annuity transactions (from our SIM card base,

contractual Vodacom starter packs and location-

based services and other subscription services) and

interest earned on surplus cash.

Over the years we have aggressively innovated,

adapted and diversified our business model to

prevailing circumstances. Examples are the

introduction of prepaid electricity, formalising

the business into a number of categories of

products and identifying discounting opportunities

in bulk purchasing of inventory and on early

settlement discounts.

INTERNATIONAL DISTRIBUTION

In both Mexico and India, the catalyst for growth is in

strategically augmenting our range of products and

services, while expanding our distribution footprint.

This requires rolling out higher-specification devices

in both countries.

➔

Blue Label Mexico:

Following the launch of

merchant acquiring facilities announced late last

year, our merchants are progressively upgrading

their devices to accept debit and credit card

transactions, thereby enabling consumers to shop

where they live. The project to deploy up

to 123 000 POS terminals is progressing steadily,

with over 70% now installed.

➔

Oxigen Services India:

While the country is the

size of a continent, the telecoms recharge market

is characterised by wafer-thin airtime margins. As

a result, we have made a conscious shift towards

providing versatile payment solutions in the

financial services sector. Opportunities in this sector

include the domestic and international remittance

market, which is estimated to reach USD90 billion

in calendar 2014.

MEASURING GROWTH

We believe our growth should be measured by gross

profit or gross margin achieved. This is because there

is an increasing trend for us to act as an agent on

sales of certain products and services, of which only

the commission or gross profit earned and not the

face value of the sale, is included in the revenue line.